Activity: Checking-In
Remember Ali and Sarah? Help Sarah use Golden Rule #1 Say What You See to check in with Ali.
Hey, sorry I missed your call. So much homework 😫
What’s with you lately? Are you avoiding me?
This might make Ali defensive.
You stuck to the facts and opened up the conversation.
Learning to Listen
When we try to fill the “awkward silence” or fix problems by offering advice, that’s not really listening.
Here’s some tips to being a better listener.
- Pay attention. Make eye contact. Put away your phone.
- Nod to show you’re listening but don’t interrupt or cut them off.
- Allow space for silence and time for them to collect their thoughts.
- Paraphrase and summarize their thoughts back to them
- Ask for clarity when you need it
- Validate how they’re feeling. E.g. “That sounds really hard.”, “I can see how frustrating that would be.”
- Use your body to show you’re listening. Turn to face them, lean in, uncross your arms and relax.
Welcome to the Be There Certificate!
Congrats on taking the first step towards learning to better support your peers and loved ones.
Throughout the course, you’ll learn:
- Warning signs that someone might be struggling with their mental health
- Be There’s 5 Golden Rules – a practical framework to support someone who’s struggling.
- Self-care tips, because your mental health is just as important as anyone else’s!
You'll get to:
- Learn from quick tutorials explaining each Golden Rule
- Take in stories from folks who have been there for their loved ones
- Test your knowledge with interactive quizzes
- Practice applying the Golden Rules to real life scenarios
What to expect:
Once you complete all 6 Lessons, you’ll receive the coveted Be There Certificate! Along the way, you’ll also receive badges and encouragement from fellow learners. It takes about two hours to complete but, don’t worry, if you need a break we’ll automatically save your progress up to the last page you finished.
You’ll get started in just a minute. First, a few quick questions.
“It’s too expensive. I can’t afford it.”
- Research what is covered by their school or employer insurance policies.
- Make a monthly budget with them or share a template they can fill in themselves.
- Research community programs or other free options.
“It’s too far away. There isn’t anything near me.”
- Research options for online therapy or helplines.
- For highschoolers: Ask your guidance counselor what support is available locally.
- For university or college students: Visit the campus wellness center to see what services are available.
“I’m too busy. I don’t have time.”
- Suggest they list out everything they have to do, then help them prioritize what needs to get done and what can wait.
- Help them write out a schedule for the week with time set aside for major commitments and top priorities.
- Ask how you can help get things done
- Encourage them to find a therapist who can be flexible on what time they meet.
“I don’t have a car. I can’t get there.”
- Brainstorm other options for them like getting a bike, taking transit or asking a friend for a ride.
- They can ask their therapist or counsellor if they have virtual or phone options.
“It’s embarrassing. I don’t want anyone to find out.”
- Mental health professionals have confidentiality commitments they must uphold. Do some research or contact a provider to ask them.
- If they’re speaking with a counsellor, they can specify how they’d like to be contacted to maintain privacy.
- Consider calling or texting an anonymous helpline.
“I can’t do online therapy. I don’t have any privacy at home.”
- Consider going for a walk and do therapy over the phone instead of through the internet.
- Explore options to book a private space at school, a friend’s house or even a local community center.
Let’s take a short break and rest our brains for a sec with this fun quiz. It’s mostly just for fun, but the questions might also help you reflect on strengths you already have as well as areas you can work on when it comes to listening. Sound good? (Get it? Sound good? 😉)
Check-in Champ
As the champion of checking-in you pride yourself on making people feel seen. You’re great at noticing when someone isn’t doing well, but keep in mind that champions are made through practice and hard work. To continue honing your listening skills, remember to ask open-ended questions, validate how they’re feeling and don’t interrupt.
Bobble head
During tough conversations you’re great at validating how someone is feeling and not interrupting. Like a bobblehead, you often nod to show that you’re listening. But if your neck needs a break, try offering a hug or a shoulder to cry on. Remember to ask open-ended questions to help them open up and make eye contact to show that you’re paying attention.
Hugger
Bear hugs are your speciality. When a friend needs a hug, they turn to you. To become an even better listener, remember to validate how they’re feeling, ask open-ended questions and make eye contact to show you’re listening. These actions can give people that warm, fuzzy feeling the same way hugs do!
Eye Contact Master
You’re so good at making eye contact, you’ve probably never lost a staring contest! But don’t limit yourself to just one skill, it’s time to diversify. Try asking open-ended questions and nodding to show that you’re listening. Body posture is important too; uncross your arms and relax.
According to Be There, how should you create a safe environment for someone struggling with their mental health?
A classmate is feeling so anxious about an upcoming exam that they’re nauseous and have barely eaten all week. This change is…
Ali joined the science club
Fill in the blanks:
Optional Videos
You don't have access to this part of the course yet!
Please go back and complete the previous lesson.