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The Be There Certificate is a free, self-paced, interactive online mental health course for young people aged 16-25 created by Jack.org in partnership with Born This Way Foundation.

How Young People Help Others

Speaking from their personal experience, meet four young people who have used the Be There Certificate to enhance their lives, deal with hard times, and Be There for those around them when it matters.

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Shennel is a student at the University of Toronto, who learned how to Be There for herself, but also gained useful skills in how to start those difficult conversations as a student leader on campus. Learn from her story about how you can apply the same techniques from the certificate in your life.

Born in Kazakhstan, Dzhafar came to Canada for higher education. Noticing his friends struggling, Dzhafar sought out information on how he could better support them. After completing the Be There Certificate he felt people gravitate towards him due to his ability to be there for someone struggling, and connect them with appropriate resources effectively.

At one point in her life, Casandra was unaware of what her feelings were as they came. Living with anxiety, this wasn’t easy. Now, Casandra uses the Be There Certificate in her workplace to not just aid discussions, but create a healthy work environment with better communication.

Erin used the knowledge from the course to not just Be There better for the people in her life, but also realize when boundaries needed to be set to protect her own mental health. Adding that doing that is important, but the Be There Certificate allowed her to do so while still being kind and present for her friends.

Learning to Be There for each other

What you'll learn:

How to recognize signs of struggle
What to say to start the conversation
How to build trust and offer practical support
Tips to become a better listener
The importance of setting healthy boundaries
How to help someone access professional and community resources
How to maintain your own mental health

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Be There Golden Rules

It provides a deep understanding of Be There’s 5 Golden Rules — a simple but actionable framework on how to recognize when someone might be struggling with their mental health, your role in supporting that person, and how to connect them to the help they deserve.